Understanding the billing process
We bill forward on a quarterly basis at the beginning of each quarter (January 2, April 1, July 1 and October 1).
The amount of your quarterly bill is a Flat Rate based on the number of fixtures that are tied to our main sewer lines. Examples being; sinks, toilets, showers, clothes washers, etc.
These rates are NOT based on usage like a metered water bill. Each fixture has a set usage estimate. The rates are then set to determine potential usage.
This process helps us determine the capacity our treatment facility must be able to accommodate when the entire system is at peak usage.
If there is a system failure and our plant discharges less than optimum water quality, the penalty is $10,000.00 per day! Whether you are here or not, we have to be ready.
There is generally a rate increase each January based on the Consumer Price Index. On average is it between 3% and 5%.