Your Bill / Account

The yearly increase is 2.5%., however when updating, the database incorrectly increased the rate by 5%.  This has been corrected and all account balances have been reduced by 2.5%.  You will see this reflected in your auto-payment. The amount drafted or charged to your credit card will be less than the amount shown on your bill.   If payment was made for the billed amount a credit will be applied to the next quarter billing.  We apologize for the confusion.

We bill quarterly at the beginning of each quarter. January 2, April 1, July 1 and October 1. The amount is a Flat Rate based on the number of plumbing fixtures in your home. Examples being; sinks, toilets, showers, clothes washers, etc. These rates are NOT based on usage like a metered water bill. Each fixture has a set usage estimate (ex. a toilet generates on average 3 gallons per flush). The rates are then set to determine “potential” usage. This process helps us determine the capacity our treatment facility must be able to accommodate when the entire system is at peak usage. If there is a system failure and our plant discharges less than optimum water quality, the penalty is $10,000.00 per day! Whether you are here or not, we have to be ready. 

There is generally a rate increase each January based on the Consumer Price Index. On average is it between 3% and 5%.

Payment can be automatically deducted from a checking or savings account. Please fill out and return    Secure Auto-Debit Application Payments are deducted on the 22nd of the month the bill is sent.

A one time payment, using your checking or savings account, may be made by using  a     Secure One Time Payment Authorization   form.

We  now accept credit card payments. Secure Credit Card Payment  ( A convenience fee of 2.5% of the amount paid will be added into the amount charged to your card. A recurring payment is available )
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Contact by phone:   Peg    970 . 429 . 5410

To change a mailing address,  change ownership,  add a tenant,  sign up for e-billing or any other questions or comments, please fill out and send the form below.

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